If you have a question about your order please feel free to check out our Shipping Updates Page first! Here you will find information in regards to when certain products will be shipped, delays, and back orders! We update this page frequently so feel free to check back often.
If this does not answer your question please feel free to e-mail us! Make sure to include your order number if you have specific questions about your order!
Make sure to provide us with the correct email address so we can reach out back to you! We will respond Monday-Friday within 24-72 hours:
Please Note: Due to Covid-19 we were unable to restock our Adoption Certificates and they are delayed. Your adoption certificate will be shipped separately! Thank you for understanding!